Faq
Frequently Asked Questions
Browse our comprehensive FAQ section for clear, concise answers to your most common banking queries.
Email: support@remitrixglobal.com, WhatsApp: +1 (443) 599-6059, or schedule a call online.
Remitrix operates in partnership with licensed payment service providers and financial institutions who are authorized to process and distribute funds.
Remitrix Inc. is registered in Delaware, USA, and operates globally through strategic partnerships.
We support individuals, freelancers, SMEs, and crypto users needing cross-border payments or fiat access.
Yes. We use bank-grade encryption and comply with AML/KYC regulations to protect your information.
We support USD and major fiat currencies, as well as stablecoins like USDT and USDC for sending.
Yes. You can send crypto and your recipient can receive local fiat in their bank or mobile wallet.
Transfers are typically completed within minutes to a few hours, depending on country and verification.
Yes. All users must complete KYC by providing a valid ID, selfie, and for businesses, company documents.
We support payouts to Africa, Asia, and Europe, including Nigeria, India, Kenya, Ghana, and more.
Bank transfers, mobile money (e.g., M-Pesa), cash pickups, and crypto-to-fiat options.
Check your notifications, ensure KYC is complete, or contact us with your reference number.
Yes. If a transaction fails due to a system error or rejection, a full refund will be issued.
Yes. We support SME payments, contractor payouts, and crypto-to-fiat treasury operations.
Yes. We offer affiliate and white-label programs for trusted businesses and agencies.
Fees vary by currency, amount, and corridor. You can request a free quote before sending.
Newsletter
Subscribe To Our
Newsletter
+15K